Outdoor pool area of Lake Kivu Sherato Resort

Lake Kivu Serena Hotel

Getting There

The hotel stands on the shores of Lake Kivu, just outside the small town of Gisenyi, which is 160km from Kigali (20 minute’s flight from Kigali International Airport) and minutes from the border with the Democratic Republic of Congo and the city of Goma.

Facilities

  • Wide selection of rooms and suites: all with AC, satellite TV, WiFi and voice-mail
  • The Kiyaga Restaurant
  • The Lake View Bar and Terrace
  • The Ziwani beach café and bar
  • Swimming pool, pool deck and gardens
  • The Maisha Health Club
  • Dedicated conference and social events centre
  • Business Centre, travel desk, taxi and limousine service
  • Gift Shop, news-stand and travel requisites kiosk.

Our Rooms and Suites

All our rooms are presented in typically pan-African style with balconies and extensive views of the lake.

Facilities include:

  • 24-hour room service
  • telephone
  • in-room satellite TV
  • private safe
  • tea and coffee-making facilities
  • hair driers
  • porter/concierge

While most of our rooms are designated ‘non-smoking’, smoking rooms can be arranged with prior notice.

Our choice of rooms comprises:

Our six suites (40 sq m) offer a king-sized bed, luxury bathroom with both tub and shower, furnished balcony, integrated work space, private sitting room (with guest washroom) and furnished veranda with lake views.

Room amenities include

  • Minibar
  • Tea/Coffee m…

Our 66 Standard Rooms (25 m) offer one queen-sized double bed or two queen-sized double beds and a luxury bathroom. One of our Standard Rooms also offers access for the physically challenged.

  • 24-hour room service
  • telephone
  • in-room satellite TV
  • private …
  • User Information
  • Hotel & Room Information
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